FAQ

Shipping & Delivery

How fast will I receive my CelestriaRosie towels? We want you to start your spa-at-home experience as soon as possible! We offer three shipping options for our U.S. customers:

• Express Shipping (3-6 business days): $20.00 – For when you need a touch of luxury right away.

• Standard Shipping (7-14 business days): $10.00 – Our reliable and balanced delivery choice.

• Free Shipping (7-14 business days): $0.00 – Available on qualifying orders for the best value.

Can I track my package? Yes! Once your order is processed and shipped, you will receive an email with a tracking number so you can follow your CelestriaRosie package all the way to your door.

Product & Care

How should I wash my towels to keep them fluffy? To maintain that "heavenly" feel, we recommend washing your towels in cold or warm water with a mild detergent. Avoid fabric softeners as they can coat the fibers and reduce absorbency. Tumble dry on low to keep them plush and bouncy!

Are your towels safe for sensitive skin? Absolutely. We prioritize skin-friendly materials and non-toxic dyes, ensuring that our towels are safe for everyone in your family, from toddlers to adults.

Returns & Satisfaction

What is your return policy? We want you to love your purchase. If you are not 100% satisfied, we accept returns on unwashed and unused towels in their original packaging within 30 days of delivery.